Microsoft Dynamics CRM
- Works the way you do Works the way you do
- Works the way your business does Works the way your business does
- Works the way technology should Works the way technology should
- Fast facts about Microsoft Dynamics CRM Fast facts about Microsoft Dynamics CRM
Works the way you do
Microsoft Dynamics CRM is the fastest and easiest way to add CRM capabilities to any organization that uses Microsoft Office system applications, including Microsoft Office Outlook. Because it was designed to partner with Office Outlook, Microsoft Dynamics CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and a fast return on investment.
Microsoft Dynamics CRM manages the Marketing, Sales, and Support tasks for the whole company, while integrating to your ERP system. Dynamics CRM is available in hosted (SaaS) and on-premises configurations.
Microsoft Dynamics CRM also gives your employees direct access to customer information through Office Outlook, enabling access to the information they need whether in the office or on the road. Microsoft Dynamics CRM offers:
Tight integration with the Microsoft Office system and Office Outlook, allowing employees to easily pull information from Microsoft Dynamics CRM into Office system applications such as Microsoft Office Excel spreadsheet software and Microsoft Office Word word processing software.
Quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens.
Customized workspaces that allow users to create, save, and reuse favorite views of customer data without the distraction of unneeded information.
Service Calendar that allows service schedulers and dispatchers to schedule activities by resource, time, or service.
Powerful reporting and analysis tools that make it easy to identify opportunities and problems at a glance.
Great mobile support that helps enable field workers to get instant access to customer data from most popular portable devices including mobile phones with Web browsers, and laptops.
Works the way your business does
Microsoft Dynamics CRM not only slips right into your employees’ lives without disruption, it also adapts easily to your existing business workflow and processes. You or your information technology (IT) partner can quickly modify application forms, data fields, and relationships and add new activities and objects without writing a single line of code. This makes it easy to tailor Microsoft Dynamics CRM to suit your needs and fit your business. Microsoft Dynamics CRM features several workflow innovations that speed use, including next-step suggestions and automatic task assignment. Microsoft Dynamics CRM also includes capabilities such as:
Works the way technology should
Microsoft Dynamics CRM works the way your IT staff wants it to because it’s based on proven, industry-standard Microsoft technology that’s easy to learn and work with. You’ll enjoy a rapid, low-cost deployment; low support costs; and easy scalability as your business grows. IT-friendly features include: