Consulting and Support

Different Services Offered

Ensuring Best Performance
  • On-premises or Hosted

  • Whether you are looking to deploy your system on premise or prefer a hosted solution, we can offer you the alternatives. We can work with your I.T. personnel to configure the software to work on premises and scale to support the demands of your growing business. Microsoft Financing can help you get an immediate ROI by financing your entire software, hardware, and services project under one of their leasing programs. For those firms preferring a hosted solution, we will provide you with service level agreements (SLA’s) and structure the services agreement to address your anticipated demands throughout the organization. This includes Office 365, Microsoft Office and many specialized third party solutions. We will provide you with the ROI figures so you can budget accordingly and present a sound financial case to the entire management team and stockholders.


  • Implementation Services

  • Microsoft Dynamics Sure Step implementation methodology provides a business process outline and a roadmap to help the project team streamline software implementations. It includes a project management discipline, field tested best practices, plus user friendly tools to help configure, migrate, deploy and upgrade Microsoft Dynamics. Sure Step can help the team get you up and running in as little as nine days+ for a basic implementation project.

    Implementation phases typically cover the following:

    • Basic Implementation Projects – Implementation of basic system functionality, including processing and finance functions that help you handle basic business operations such as general ledger, sales and receivables, and purchasing and payables.

    • Medium Implementation Projects – Implementation of more advanced functionality, for example, for certain manufacturing, operations, and warehouse processes.

    • Full Implementation Projects – Implementation of more refined functionality that is highly specific to your particular needs and industry.

    Sure Step is Free for Microsoft Customers, providing you with appropriate set of, non-technical business process questions geared to several vertical industries.

    We have experience with IBM, Oracle, SAP, Dynamics CRM and other Tier 1 and Tier 2 applications and implementations. Members of our team have been supporting Dynamics NAV, which was originally called Navision, since before Microsoft purchased the company over 15 years ago. If you want experienced implementers, then rely on us.
  • Upgrading Services

  • As Microsoft continues to invest heavily in the next generation of their software and to more tightly integrate it with the Microsoft Office Suite and Windows Server platform, customers will see tremendous productivity benefits in the new user interface. It is a Role Based Dashboard that is easily customizable to provide them with all the information they need to do their daily work.

    The professionals at WhiteStar can help you upgrade from your present release of Dynamics NAV. After a thorough a review of your database, licenses, and customizations, we will provide you with a detailed proposal on the scope of your upgrade project.
  • Custom Development

  • When you need to deploy the solutions that support your unique business processes, we can help. Senior Business and Technical Analysts will work with you on the design and development of your project. WhiteStar will provide you with a programming estimate from a large team of experienced Microsoft Dynamics programmers. It will be based on the design document and be competitively priced for your approval.
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