Services
Consulting and Support
Different Services Offered
On-premise, Hosted or Cloud Subscription
Whether you are looking to deploy your system on premise in your own network, prefer a hosted solution or want migrate to a Microsoft Azure Cloud subscription, we can help you determine the best option for your company and I.T team.
For those firms preferring a hosted solution, we will provide you with service level agreements (SLA’s) and structure the services agreement to address your anticipated demands throughout the organization. This includes Microsoft 365, Microsoft Business Central, AI tools and many specialized third-party solutions.
WhiteStar has migrated clients from their legacy systems to the Cloud. WhiteStar has worked with Organizations that run their workloads on-premises but wanted to move to the cloud with Business Central online. By moving to the cloud, you would get the benefits of cloud scenarios such as Copilot, Power BI, Power Automate, and others to drive suggested actions. This process ensures that your business can leverage the full capabilities of the cloud, including enhanced scalability, security, and accessibility.
Migration from Dynamics GP will allow you to take advantage of Business Central’s cloud powered functionality like built-in AI and many more. By moving your business to the cloud, you inherit the secure cloud foundation offered by Azure with multilayered, built-in security controls as well as unique threat intelligence, so businesses are always up to date with the latest security to protect against evolving threats.
Implementation Services
Microsoft Dynamics Sure Step implementation methodology provides a business process outline and a road-map to help the project team streamline software implementations. It includes a project management discipline, field tested best practices, plus user friendly tools to help configure, migrate, deploy and upgrade Microsoft Dynamics. Sure Step guidelines can help the team get you up and running in as little as nine days+ for a basic implementation project.
Implementation phases typically cover the following:
- Basic Implementation Projects – Implementation of basic system functionality, including processing and finance functions that help you handle basic business operations such as general ledger, sales and receivables, and purchasing and payables.
- Medium Implementation Projects – Implementation of more advanced functionality, for example, for certain manufacturing, operations, and warehouse processes.
- Full Implementation Projects – Implementation of more refined functionality that is highly specific to your particular needs and industry.
Sure Step is Free for Microsoft Customers, providing you with appropriate set of, non-technical business process questions geared to several vertical industries.
We have experience with IBM, Oracle, SAP, Dynamics CRM and other Tier 1 and Tier 2 applications and implementations. Members of our team have been supporting Dynamics 365 Business Central (formerly Dynamics NAV) since before Microsoft purchased the company. If you want experienced implementers, then rely on us.
Upgrading Services
Microsoft continues to invest heavily in the next generation of their application software (Business Central in particular) and integrates it more tightly with the front office applications and the technology stack. Customers see tremendous productivity benefits in the new user interface and addition of productivity tools such as Power BI, CoPilot, Power Automate. The Role Based Dashboard is easily customizable and provides the users with a familiar user interface. Customized screens for different departments provide users with all the information they need to do their daily work.
The professionals at WhiteStar can help you upgrade from your present legacy system. After a thorough review of your database, licenses, and customizations, we will provide you with a detailed proposal on the scope of your upgrade project.
Has your Microsoft Support Contract lapsed? Have an Old outdated version? Want to get rid of your in-house equipment and go to the Cloud? Then call us to discuss moving to Dynamics 365 Business Central. We’ll review your present situation and provide you with a quote, so you’ll know your cost before you upgrade!
Custom Development
As you deploy the solutions that support your unique business processes, you will need to tailor the system to your way of working. You will need to customize forms, reports, and customer-facing documents.
Senior Business and Technical Analysts will work with you on the design and development of your project. Where in-house capabilities exist, we will provide counsel. WhiteStar will always provide you with a development estimate from a large team of experienced Microsoft Dynamics programmers. The Customer Request Form (CRF) is a numbered document outlining Design, Development, Testing and Implementation. The CRF gives you the information to determine ROI for the development, and you can then budget accordingly
